Returns & Exchanges

At William Powell, we are committed to your satisfaction and offer a seamless return process for items in original condition within 30 days of purchase. Whether you require a different size or a full refund, our team is dedicated to maintaining the high standards of service you expect from our brand.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in unworn condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it securely to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.