Frequently Asked Questions
Everything you need to know about your William Powell experience.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days for domestic orders. Express next-day delivery is also available for orders placed before 2 PM GMT.
How do I return an item for a refund?
You can return any unworn items in their original packaging within 30 days of purchase. Use our online portal to generate a prepaid return shipping label.
Are your materials sustainably sourced?
Yes, William Powell is committed to ethical fashion. We use organic cotton, recycled polyester, and ensure all our leather suppliers are LWG certified.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary by location and are calculated at checkout.